Information We Collect

We collect information you provide directly when you contact us by phone or through our website. This may include your name, phone number, home address, and details about the services you request.

We may also collect:

• Usage data and browser information when you visit our website
• Location information necessary to fulfill service requests
• Communication records to maintain service quality

How We Use Your Information

We use the information we collect to:

• Provide, coordinate, and fulfill the services you request
• Communicate with you about your service requests and account
• Verify your identity and protect against fraud
• Improve our services and customer experience
• Comply with legal obligations

Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. We may share information with trusted service providers (such as transportation or delivery partners) solely to fulfill your requests. These partners are contractually obligated to protect your data and use it only as directed.

Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, or loss. All sensitive data is encrypted in transit and at rest.

Your Rights

You have the right to access, correct, or request deletion of your personal data. To exercise these rights, please contact us at privacy@simplerhelp.com.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. Continued use of our services after changes constitutes acceptance.

Contact Us

If you have questions about this policy, please contact us at privacy@simplerhelp.com.